These Terms of Service ("Terms") govern your use of LifespanMax.com (the "Website") and the purchase of products from SIA Lifespan MAX ("LifespanMax", "we", "us", "our"). By accessing the Website or placing an order, you agree to these Terms.

1. Company Information

SIA Lifespan MAX
Reg. No: 40203649676
Registered Address: Kr. Valdemāra 71-6, Riga, LV-1013, Latvia
Email: info@lifespanmax.com

2. Eligibility and Use of Website

You may use the Website only if you are at least 18 years old and legally capable of entering into binding contracts.

You agree to provide accurate, complete, and current information when creating an account or placing an order. Providing false or misleading information may result in order cancellation or account suspension.

We reserve the right to restrict or terminate access to the Website at our discretion in cases of misuse, fraud, unlawful activity, or breach of these Terms.

3. Product Information and Medical Disclaimer

LifespanMax sells dietary food supplements intended to support general wellbeing.

Our products are not medicinal products and are not intended to diagnose, treat, cure, or prevent any disease. Statements on this Website have not been evaluated by relevant regulatory authorities.

All information provided on the Website, including product descriptions, educational content, marketing materials, blog articles, scientific references, and customer testimonials, is for informational purposes only and does not constitute medical advice.

You must consult a qualified healthcare professional before using supplements, particularly if you:

• Are pregnant or breastfeeding
• Suffer from a medical condition
• Are taking prescription medication

Individual results may vary. You assume full responsibility for evaluating the suitability of products for your personal use.

4. Assumption of Risk and Proper Use

By purchasing and using our products, you acknowledge that:

• Dietary supplements may affect individuals differently
• Improper dosage or misuse may cause adverse effects
• Storage conditions may impact product quality

LifespanMax is not liable for damages resulting from misuse, improper storage, failure to follow instructions, allergic reactions, or interactions with other products or medications.

5. Order Process and Contract Formation

To place an order, you must complete the checkout process and confirm payment.

Before final submission, you have the opportunity to review and correct errors.

By confirming payment, you submit a legally binding offer to purchase the selected products.

An automated order confirmation acknowledges receipt but does not constitute acceptance.

A binding contract is formed only when we dispatch the goods and send a dispatch confirmation email.

We reserve the right to refuse or cancel orders prior to dispatch due to stock limitations, pricing errors, suspected fraud, abuse of promotions, or other legitimate reasons.

6. Pricing, Taxes and Payment

All prices are displayed in EUR and include VAT where required by applicable law.

Payment must be completed in full before shipment.

All payments are processed securely through Shopify Payments and its authorized payment processing partners. Available payment methods may include credit and debit cards (such as Visa, Mastercard, American Express), Apple Pay, Google Pay, and other payment options made available at checkout.

We do not store full payment card details on our servers.

Payment transactions are encrypted and processed in accordance with applicable security standards, including PCI-DSS requirements.

By submitting payment information, you represent and warrant that you are authorized to use the selected payment method.

We are not responsible for payment authorization failures, payment delays, or refusals by your bank or payment provider.

We reserve the right to correct obvious pricing errors and cancel affected orders prior to dispatch.

Ownership of the goods transfers to you only after full payment has been received.

Risk of loss or damage transfers to the consumer upon physical delivery of the goods to the address provided at checkout.

For deliveries outside the European Union, customs duties, import taxes, and clearance fees may apply. Such charges are determined by local authorities, are outside our control, and are the sole responsibility of the customer.

7. Discounts and Promotions

Promotional codes and discounts are subject to specific conditions stated at the time of issuance.

Only one promotional code may be applied per order unless explicitly stated otherwise.

Discount codes:

• Cannot be combined with other promotions
• Cannot be applied retroactively
• Cannot be exchanged for cash

We reserve the right to cancel or refuse discounts in cases of misuse, technical error, or breach of these Terms.

Unless explicitly stated, discount codes do not apply to subscription renewals.

8. Subscription Terms (Auto-Renew)

Subscription purchases are governed by our separate Purchase Options Cancellation Policy.

9. Shipping and Delivery

Shipping terms, delivery estimates, carrier responsibility, and customs conditions are governed by our separate Shipping Policy, which forms an integral part of these Terms.

By placing an order, you acknowledge and agree to the Shipping Policy available on our Website.

10. Incorrectly Fulfilled Orders

If you believe your order was fulfilled incorrectly, your rights and the applicable procedures are governed by our Return & Refund Policy.

11. Right of Withdrawal, Returns and Refunds

Returns, withdrawal rights and refund procedures are governed by our separate Return & Refund Policy.

12. Product Conformity

Your rights in relation to defective or non-conforming products are governed by our Return & Refund Policy and applicable mandatory consumer protection laws.

13. User Accounts and Website Use

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. We reserve the right to suspend or terminate accounts in cases of misuse, fraud, or violation of these Terms.

We may access user accounts only where necessary to provide support, ensure security, investigate suspected misuse, or comply with legal obligations. The Company maintains appropriate administrative, physical, and technical safeguards for the protection of the security, confidentiality, and integrity of your data.

You have the right to request the cancellation of your account by sending an email to: support@lifespanmax.com.

We have the right to suspend or terminate the account and/or refuse current or future use of the Website and any services provided for any reason at any time. This includes force majeure circumstances. This will result in the deactivation or deletion of an account or access to it, and the forfeiture and relinquishment of all data in it.

You agree not to use the Website for unlawful purposes, to violate applicable laws, to transmit harmful code, to interfere with Website security, or to copy or exploit Website content without permission.

Personal data is processed in accordance with our Privacy Policy.

14. Intellectual Property

All Website content, including text, branding, logos, product names, graphics, and design elements, is the property of LifespanMax and may not be reproduced or used without written permission.

15. Limitation of Liability

To the maximum extent permitted by law, LifespanMax shall not be liable for indirect, incidental, or consequential damages, including loss of income or profits. Our total liability arising from any claim shall not exceed the amount paid for the product giving rise to the claim. Nothing in these Terms limits mandatory consumer rights under applicable law.

16. Indemnification

You agree to indemnify and hold LifespanMax harmless from any claims, damages, liabilities, or legal expenses arising from your misuse of our products, violation of these Terms, breach of applicable law, or unauthorized resale.

17. Resale Restrictions and Fraud Prevention

Products are intended for personal use only. Unauthorized resale or sale on third-party marketplaces without written permission is prohibited. We reserve the right to cancel orders or suspend accounts in cases of suspected fraud or unauthorized commercial use.

Fraudulent chargebacks or false disputes may result in account termination and legal recovery of funds.

18. Force Majeure

We are not liable for delays or failure to perform due to events beyond our reasonable control, including natural disasters, war, government actions, supply chain disruptions, or logistics failures.

19. Entire Agreement

These Terms constitute the entire agreement between you and LifespanMax regarding the use of the Website and replace any prior agreements or communications.

20. Electronic Communications

By using this Website or communicating with us electronically, you agree that all agreements, notices, confirmations, disclosures, and other communications provided by us electronically (including by email) satisfy any legal requirement that such communications be in writing.

Electronic communications shall be deemed received at the time they are sent, unless we receive notice of delivery failure.

21. Governing Law and Disputes

Any disputes shall be subject to the exclusive jurisdiction of the courts of Latvia, unless otherwise required by mandatory consumer protection law. We encourage customers to contact us first to resolve any dispute amicably.

In accordance with EU Regulation No 524/2013, consumers may access the European Commission's Online Dispute Resolution platform at: https://ec.europa.eu/consumers/odr

22. Changes to These Terms

We reserve the right to update these Terms at any time. Updated Terms apply from the date of publication on the Website.

Last updated 13/02/2026. LifespanMax. All rights reserved.